Privacy Policy
Legal Disclaimer
Lakeland Aerials are an Independent TV Aerial company offering Installation services to customers who have purchased Starlink / products, we are in no way affiliated with Starlink.
Privacy Policy
Last Updated: 01/03/2025
1. Introduction
Welcome to Lakeland Aerials ("we," "our," "us"). We are committed to protecting your privacy and ensuring that your personal data is handled securely and in compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
This Privacy Policy explains how we collect, use, and protect your personal data when you use our services, including Starlink satellite installation.
2. Information We Collect
We may collect and process the following types of personal data:
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Personal Identification Information: Name, address, phone number, email address.
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Installation Information: Location details, property type, and site-specific installation requirements.
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Billing Information: Payment details (processed securely via third-party payment providers).
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Technical Data: IP address, device details, and usage statistics (if applicable).
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Communications: Emails, phone calls, and other correspondence.
3. How We Use Your Information
We use your personal data for the following purposes:
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To provide Starlink satellite installation services.
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To communicate with you regarding appointments, service updates, and customer support.
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To process payments and issue invoices.
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To comply with legal obligations.
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To improve our services and enhance customer experience.
4. Legal Basis for Processing
We process personal data under the following legal bases:
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Contractual Necessity: When data is required to fulfill our service agreement with you.
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Legitimate Interest: To manage customer relationships and improve services.
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Legal Obligation: When required to comply with laws and regulations.
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Consent: When you provide explicit consent (e.g., marketing communications).
5. Data Sharing and Disclosure
We do not sell or rent your data. However, we may share your data with:
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Service Providers: Third-party contractors assisting with installations and payments.
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Legal Authorities: If required by law or for legal proceedings.
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Business Transfers: In case of mergers, acquisitions, or business restructuring.
6. Data Security
We implement strict security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.
7. Data Retention
We retain personal data only as long as necessary for the purposes outlined in this policy, unless a longer retention period is required by law.
8. Your Rights
Under the UK GDPR, you have the following rights:
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Access: Request a copy of your personal data.
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Rectification: Request correction of inaccurate or incomplete data.
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Erasure: Request deletion of your data under certain circumstances.
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Restriction: Request limited processing of your data.
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Objection: Object to data processing based on legitimate interests.
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Data Portability: Request transfer of your data to another provider.
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Withdraw Consent: If processing is based on consent, you can withdraw it at any time.
To exercise these rights, contact us at lakelandstarlinkinstallations@gmail.com.
9. Cookies and Tracking Technologies
Our website may use cookies to enhance user experience. You can manage cookie preferences through your browser settings.
10. Changes to This Policy
We may update this Privacy Policy periodically. Any changes will be posted on our website with the updated date.
11. Contact Us
If you have any questions about this Privacy Policy or your personal data, please contact us at:
Lakeland Aerials
31 Kilmond Gardens,
Penrith,
CA11 8WT